Life of an Online Business – My Pillow place

New My Pillow Place

It’s been quite awhile since I have posted here and in the last few months, My Pillow Place has gone through a slew of changes.  The thing that prompted this change has been a major change by one of our biggest suppliers.  For a long time we put almost all of our eggs in the basket of one company.  We knew that if something ever happened to this company, we would be screwed.

Now, we think they’ve screwed themselves.  They’ve basically pared down their product line to a few crappy pieces that are expensive to ship.  They’ve taken their fabric selection from over 50 to less than 10 choices.  And the worst thing, all of the helpful people who we worked with over there, have either been fired, or quit.  And that means the customer service is suffering so badly that we’re having problems with almost every order and no one to help us fix it.

So, we are basically removing their products one by one and replacing them with items we can actually sell that are high quality.  That reminds me, another thing that got worse with this wonderful company that supplied us product for the last 4 years…the quality of their product has greatly diminished.  And we just could no long justify selling products that we wouldn’t buy ourselves.

With this change in our site, we’ve added a few areas of focus…new categories of product if you will….First we added a frame furniture section which includes items like Scroll Chairs and End Tables.  These items don’t necessary fit into what My Pillow Place started as, but we like the idea of expanding into other markets.

We also added an Outdoor Patio Furniture Section.  This is because we seem to have a lot of people calling and asking if some of our products could be used outside and we wanted to fill that request.  Your potential customers can really give you insight to what you should be selling.

Lastly, we  added a section called accessory furniture.  These are items that can act as accessories to your existing furniture or compliment the furniture you buy from us.  This includes things like accent pillows, Block furniture and more.

Check out the multitude of new products at My Pillow Place.  We’re adding a few new products every week with the goal of expanding our site and finding a whole new group of customers to please.  We’ve even added a whole new group of quality Decorative Accent Pillows…